One Point One Solutions makes inroads into logistics sector with Porter as new client
One Point One Solutions, a leading provider of Business Process Management (BPM) solutions has signed up Porter, India’s largest marketplace for intracity logistics, as its new client.
The initial engagement with Porter has started with 100 seats and is expected to scale upto 300+ seats. The scope of business with Porter is to manage customer service support functions including telephone, email and chat support for all the Customer/Partner (Drivers) under Work from home structure within a conducive dedicated work environment.
Revolutionizing one delivery at a time, Porter started off as a platform to address inefficiencies in the last mile logistics sector and transform the way goods are transported around cities, enabling lakhs of businesses to move anything on-demand.
Akshay Chhabra, Managing Director, One Point One Solutions said, “We are elated to sign Porter as our first logistics client. It is our constant endeavor to drive value through our offerings and ensure customer satisfaction. We will further strengthen our logistics portfolio and value proposition to our clients. We look forward to adding more logistics clients and helping them simplify their processes and achieve better speed and agility in their operations.”
Razorpay, Star Union Dai-ichi Life Insurance, The Giving Movement, BZinga and BridgeLabz are some other recent client wins.
